White Fox Boutique is an Australian-based fashion retailer that offers international shipping to a wide range of countries. According to their website they ship from their warehouse in Sydney Australia.
White Fox Boutique was founded in 2014 by two best friends Julia Robertson and Teagan White. They started the company with the goal of providing affordable on-trend fashion to women all over the world. Julia and Teagan are both from Australia and they continue to run White Fox Boutique from their home country.
White Fox Boutique offers free standard shipping to Australia New Zealand the United States Canada and the United Kingdom. For all other countries they charge a flat shipping rate of $15. Express shipping is also available for an additional fee.
If you’re looking for a stylish affordable clothing option with international shipping White Fox Boutique is a great option to consider.
Did White Fox Boutique always ship from Australia?
Answer: No White Fox Boutique used to ship from Los Angeles California.
Why did White Fox Boutique make the switch to Australia?
Answer: The company decided to make the switch in order to be closer to their main manufacturing source and to cut down on shipping times and costs.
How long does it typically take for an order to arrive from White Fox Boutique?
Answer: If you are located in Australia your order should arrive within 3-5 business days.
If you are located anywhere else in the world your order will take 1-2 weeks to arrive.
What is the shipping cost from White Fox Boutique?
Answer: Shipping is free for all orders over $50.
For orders under $50 the shipping cost is a flat rate of $10.
I need my order delivered by a certain date what is the latest I can order and still have it arrive on time?
Answer: For orders within Australia you must place your order by 1pm AEST in order to receive it within 3-5 business days.
For orders outside of Australia you must place your order by 1pm AEST in order to receive it within 1-2 weeks.
I just placed an order but I need to make a change what should I do?
Answer: You can contact White Fox Boutique customer service through email or live chat on their website and they will be happy to assist you.
I received my order but an item is missing/damaged what should I do?
Answer: You can contact White Fox Boutique customer service through email or live chat on their website and they will be happy to assist you.
What is White Fox Boutique’s return policy?
Answer: You can find our full return policy HERE but the gist of it is that you can return most items within 30 days for a refund or store credit.
I want to return an item but I don’t have the original packaging is that a problem?
Answer: As long as you have your order number the item you are returning and the item is in unused condition you should be able to return the item without the original packaging.
I want to return an item but I don’t have a printer to print out the return label what should I do?
Answer: You can contact White Fox Boutique customer service through email or live chat on their website and they will be happy to assist you.
I don’t live in Australia can I still return an item?
Answer: Yes you can still return an item even if you do not live in Australia.
However you will be responsible for the return shipping cost.
How will I know when White Fox Boutique receives my returned item?
Answer: You will receive an email notification from White Fox Boutique once they have received your returned item.
How will I know when White Fox Boutique processes my return?
Answer: You will receive an email notification from White Fox Boutique once they have processed your return.
I returned an item but I haven’t received my refund yet what should I do?
Answer: If it has been more than 7 business days since you received your return confirmation email from White Fox Boutique please contact their customer service through email or live chat on their website and they will be happy to assist you.
Will I be refunded the full amount of my purchase?
Answer: If you are returning an item because it is damaged defective or not as described you will be refunded the full amount of your purchase.
If you are returning an item for any other reason you will be refunded the amount of your purchase minus the shipping cost.
