How To Rate Lyft Drivers

It’s no secret that passengers can rate their Lyft drivers – but did you know that drivers can rate their passengers as well?

As a Lyft driver you have the power to rate your passengers on a scale of 1 to 5 stars just like they can rate you. While you may be tempted to give everyone 5 stars to avoid any negative feedback it’s important to be honest in your rating. After all your fellow drivers rely on these ratings to know who they should and shouldn’t pick up.

To rate a passenger simply open up the app after your ride has ended and select the passenger’s name. Then you’ll be able to leave a rating and a short comment. Although it’s not required we recommend leaving a comment to explain why you gave the rating you did.

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When rating a passenger there are a few things you should keep in mind:

– Was the passenger polite and respectful?

– Did they follow the rules of the ride such as no smoking or eating?

– Did they try to engage in conversation or were they completely silent?

– Did they make an effort to be considerate of your time and space or were they constantly trying to get you to go faster/make illegal turns?

In general you should use your best judgement when rating a passenger. If you had a positive experience give them a high rating. If you had a negative experience give them a low rating. And if you had a neutral experience give them a middle-of-the-road rating.

It’s also worth noting that you don’t have to wait until the end of the ride to rate a passenger. If you feel like you need to rate someone before the ride is over you can do so by tapping the ‘rate now’ button. This will automatically end the ride and you’ll be able to leave a rating.

So what are the consequences of giving a low rating?

Well if you give someone a 1-star rating they’ll be banned from using Lyft for a period of time. And if you give someone a 2-star rating they’ll be placed on a probationary period where they’ll have to maintain a 4.5-star rating for their next 100 rides.

As for passengers they can be banned from Lyft altogether if they receive too many 1-star ratings. So if you’re thinking about giving someone a low rating just remember that you could be permanently preventing them from using the service.

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Overall the rating system is a great way to hold both drivers and passengers accountable for their actions. So be sure to use it when you feel it’s warranted.

How do you rate a Lyft driver?

You can rate your driver on a scale of 1 to 5 with 5 being the best.

How do you know when to rate your driver?

After you’ve been dropped off you’ll get a notification to rate your driver.

How do you rate your driver if you had a bad experience?

You can still rate your driver on a scale of 1 to 5 with 1 being the worst.

What if I accidentally gave my driver a low rating?

You can change your rating within 24 hours by going to the ‘Active’ page in the app.

How do ratings affect drivers?

Drivers with a high rating will be more likely to get requests for rides.

I forgot to rate my driver what do I do?

You can still rate your driver within 24 hours by going to the ‘Active’ page in the app.

Will the driver know what I rated them?

Yes drivers will be notified of their rating after each ride.

I had a great experience with my driver how do I let others know?

You can leave a tip for your driver through the app or you can write a review on the driver’s page.

I had a bad experience with my driver what can I do?

You can report your driver to Lyft by going to the ‘Help’ section in the app.

What happens if I give my driver a low rating?

Low-rated drivers may be deactivated from the Lyft platform.

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I accidentally gave my driver a low rating can I change it?

Yes you can change your rating within 24 hours by going to the ‘Active’ page in the app.

What do Lyft drivers see when they look at my rating?

Lyft drivers can see the average rating you’ve given to other drivers.

How often can I rate my driver?

You can rate your driver after each ride.

How does rating a driver work?

You can rate your driver on a scale of 1 to 5 with 5 being the best.

I had a great experience with my driver how do I let them know?

You can leave a tip for your driver through the app or you can write a review on the driver’s page.

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