Does Your Dasher Acceptance Rate Matter

It’s a common question we get asked: “Does your dasher acceptance rate matter?”

For those who don’t know your dasher acceptance rate is simply the number of orders you accept vs. the number of orders you decline.

For example if you’re offered 10 orders and you accept 8 of them your dasher acceptance rate would be 80%.

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The answer to the question is: it depends.

If you’re a new dasher then your acceptance rate matters a lot. In fact if you’re new and have a low acceptance rate you may be deactivated.

The reason is that when you’re new DoorDash doesn’t know how reliable you are. They need to see that you’re willing to accept most orders that are offered to you.

However once you’ve been dashing for a while and have built up a good reputation your acceptance rate becomes much less important.

At that point DoorDash knows that you’re a reliable dasher and that you’ll only decline an order if there’s a good reason.

So if you’re a new dasher make sure you have a high acceptance rate. If you’re an experienced dasher don’t worry about it as much.

Does your dasher acceptance rate matter?

Yes

How can I improve my dasher acceptance rate?

By completing more deliveries and receiving positive feedback from customers your dasher acceptance rate will improve.

I just started dashing why is my dasher acceptance rate low?

Your dasher acceptance rate may be low because you haven’t completed many deliveries yet.

As you complete more deliveries and receive positive feedback your dasher acceptance rate will improve.

I’ve been dashing for a while and my dasher acceptance rate is still low.

What can I do?

If you’ve been dashing for a while and your dasher acceptance rate is still low you can try to complete more deliveries and receive positive feedback from customers.

I’ve completed a lot of deliveries and have mostly positive feedback but my dasher acceptance rate is still low.

Why?

If you’ve completed a lot of deliveries and have mostly positive feedback but your dasher acceptance rate is still low it may be because you’re not completing deliveries fast enough or you’re not meeting the customer’s expectations.

Why is my dasher acceptance rate important?

Your dasher acceptance rate is important because it shows how well you’re doing as a dasher.

If you have a high dasher acceptance rate it means that you’re completing deliveries on time and meeting the customer’s expectations.

How can I tell if my dasher acceptance rate is high?

The best way to tell if your dasher acceptance rate is high is to check the Dashboard in the app.

If you see a green badge next to your name it means your dasher acceptance rate is high.

Is there anything I can do to decrease my dasher acceptance rate?

No there is nothing you can do to decrease your dasher acceptance rate.

I completed a delivery but the customer gave me a low rating.

Will this decrease my dasher acceptance rate?

Yes if you receive a low rating from a customer it will decrease your dasher acceptance rate.

I didn’t complete a delivery because the customer wasn’t there when I arrived.

Will this decrease my dasher acceptance rate?

Yes if you don’t complete a delivery because the customer wasn’t there it will decrease your dasher acceptance rate.

I completed a delivery but the customer wasn’t happy with the food.

Will this decrease my dasher acceptance rate?

Yes if the customer wasn’t happy with the food it will decrease your dasher acceptance rate.

I completed a delivery but the customer said the food was cold.

Will this decrease my dasher acceptance rate?

Yes if the customer said the food was cold it will decrease your dasher acceptance rate.

I completed a delivery but the customer said the food was late.

Will this decrease my dasher acceptance rate?

Yes if the customer said the food was late it will decrease your dasher acceptance rate.

I completed a delivery but the customer said the order was wrong.

Will this decrease my dasher acceptance rate?

Yes if the customer said the order was wrong it will decrease your dasher acceptance rate.

I completed a delivery but the customer said the food was gross.

Will this decrease my dasher acceptance rate?

Yes if the customer said the food was gross it will decrease your dasher acceptance rate.

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